NEW DELHI: Air India has “apologised” for the presence of cockroaches on Saturday’s San Francisco-Mumbai ultra-long-haul flight, as a consequence of which some passengers needed to change their seats. The flight makes a technical halt in Kolkata, the place the plane was cleaned earlier than continuing to its vacation spot, the place it landed early on Monday.The airline has stated it is going to conduct a “complete investigation to find out the supply and reason behind this incident and implement measures to forestall recurrence.” “On flight AI180 from San Francisco to Mumbai through Kolkata, two passengers had been sadly bothered by the presence of some small cockroaches on board. Our cabin crew, due to this fact, relocated the 2 passengers to different seats in the identical cabin, the place they had been comfy thereafter,” an Air India spokesperson stated. “Throughout the flight’s scheduled gasoline cease in Kolkata, our floor crew promptly performed a deep cleansing course of to handle the problem. The identical plane subsequently departed on time for Mumbai. Regardless of our common fumigation efforts, bugs can typically enter an plane throughout floor operations,” an Air India spokesperson added additional.“Air India will likely be enterprise a complete investigation to find out the supply and reason behind this incident and implement measures to forestall recurrence. We sincerely apologise for any inconvenience triggered to the passengers,” the spokesperson stated.
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