TELUS Digital Expertise (TELUS Digital) (NYSE and TSX: TIXT), a number one world expertise firm specializing in digital buyer experiences (CX), at this time introduced the opening of its TELUS Digital Dubai workplace within the United Arab Emirates (UAE). This marks the corporate’s entry into the Center East, reinforcing its dedication to supporting its purchasers all over the world with progressive, AI-fueled options that drive buyer engagement and a extra environment friendly enterprise.
With accelerating demand for digital transformation throughout the Gulf area, Dubai provides a super hub for TELUS Digital to offer end-to-end companies by means of technique, supply, and managed operations – with experience in digital technique consulting and expertise design, AI-powered automation, and buyer expertise modernization – all supported by its world staff and supply mannequin.
AI in Dubai powers TELUS Digital’s regional technique
“Opening a neighborhood workplace within the Center East is a pure step in deepening our presence in key progress markets,” mentioned Tobias Dengel, President, TELUS Digital Options. “Throughout the Gulf area, there’s rising curiosity to work with full-service companions from the technique growth part by means of to designing and constructing digital experiences, AI platforms and buyer options at scale. That is precisely the place we excel. Our skilled staff positioned all over the world brings collectively consulting and product technique with deep experience in AI, pc imaginative and prescient and automation to assist our purchasers construct clever, future-ready experiences. The Gulf area’s forward-thinking infrastructure and pro-innovation setting make it the best place to do that work.”
The Center East accelerates its AI investments
Synthetic intelligence (AI) is on the forefront of nationwide methods throughout the Center East, with nations together with the UAE, Saudi Arabia and Qatar making bold investments to drive financial diversification and digital management. Within the UAE, the federal government’s AI 2031 technique units out a daring imaginative and prescient to turn into a worldwide chief in AI, supported by main public-sector initiatives and multi-billion-dollar investments in AI infrastructure and compute capability.
These efforts are fueling innovation throughout important sectors akin to vitality, transportation, logistics, healthcare and training, positioning the area as a rising hub for AI analysis, growth and deployment. Because the UAE positions itself on the forefront of AI adoption, TELUS Digital’s new Dubai workplace will function a launch level to allow work throughout these key sectors in addition to further verticals together with monetary companies, telecom and media, hospitality, and retail.
“What units TELUS Digital aside is our potential to mix the precision of a bespoke associate with the size and expertise of a worldwide group that spans greater than 30 nations,” mentioned Mona Kadouh, Managing Director, TELUS Digital Center East. “We’re deeply invested in understanding our purchasers’ particular challenges fairly than promoting generic options. We prefer to say that we “fall in love with our purchasers’ issues” – a mindset that we display by means of our hands-on strategy, leveraging proprietary GenAI and AI information platforms, and supported by a powerful ecosystem of trusted expertise companions.”
TELUS Digital expands its world supply in South Africa and India
TELUS Digital not too long ago expanded its world supply footprint with the addition of its second web site in South Africa, positioned in Cape City, and its sixth web site in India, in Ahmedabad, positioned in GIFT Metropolis, the nation’s first operational good metropolis and Particular Financial Zone (SEZ). These websites present strategic proximity to key markets in Europe and the Center East, and increase the corporate’s CX supply capabilities and multilingual assist, in addition to its potential to assist key enterprise capabilities for purchasers, together with IT, HR, expertise acquisition, finance and workforce administration. Throughout its Facilities of Excellence in India, TELUS Digital additionally gives specialised experience in digital transformation, information annotation and AI companies.
With growing demand for AI within the UAE and the broader Center East, TELUS Digital Center East is dedicated to supporting UAE digital transformation targets and good metropolis initiatives. Our CX innovation capabilities assist purchasers throughout sectors embrace accountable, AI-powered change.
Go to our TELUS Digital Dubai location web page to discover how we assist AI within the Center East: telusdigital.com/about/areas/dubai
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