ServiceNow to designate NTT DATA as a strategic AI provide confederate, collaborating to help prospects deploy AI-powered automation and procure operational effectivity at scale
NTT DATA to scale its use of the ServiceNow AI Platform to drive productiveness, effectivity, and purchaser experience enhancements all through its worldwide operations with agentic AI
Firms will collectively develop and market AI-driven choices to prospects globally and might help organizations advance new AI deployment fashions
Mumbai– Nov. 6, 2025 – ServiceNow (NYSE: NOW), the AI platform for enterprise transformation, and NTT DATA, a worldwide chief in AI, digital enterprise, and know-how suppliers, in the intervening time launched an expanded strategic partnership to hurry up AI-led transformation for enterprises. The companies will execute joint go-to-market and provide commitments, along with co-developing and co-selling AI-powered choices to help organizations to rework the best way by which work will get carried out. NTT DATA might also scale its use of the ServiceNow AI Platform to drive productiveness, effectivity, and purchaser experience enhancements all through its worldwide operations, whereas ServiceNow designates NTT DATA as a strategic AI provide confederate to help prospects deploy AI-powered automation and procure operational effectivity at scale.
The expanded partnership builds on the long-standing collaboration between ServiceNow and NTT DATA, and underscores the companies’ shared dedication to serving to enterprises operationalize and scale AI responsibly. Leveraging the power of the ServiceNow AI Platform, NTT DATA already helps organizations perceive sooner time to price through strategic advisory suppliers, platform implementation and enlargement, and ongoing managed and lifecycle suppliers. By growing and accelerating provide of ServiceNow AI choices, the model new settlement helps NTT DATA’s ambition to significantly enhance its ServiceNow enterprise.
As part of the multi-year initiative, NTT DATA will change right into a strategic AI provide confederate for ServiceNow all through industries and worldwide areas. The companies will collaborate to deploy AI-powered automation for purchasers in enterprise, industrial, and mid-market segments. Moreover, ServiceNow will collaborate with NTT DATA to advance new AI deployment fashions, along with through the Now Subsequent AI program, which embeds AI engineering expertise immediately into enterprise transformation duties with prospects.
NTT DATA itself will change right into a lighthouse purchaser for ServiceNow, scaling its use of ServiceNow AI Brokers and Worldwide Enterprise Suppliers, amongst completely different choices, as key enablers for NTT DATA’s private ongoing transformation and to hurry up provide for purchasers.
“ServiceNow and NTT DATA are growing entry to AI-powered automation all through any commerce and any geography to understand measurable enterprise affect for organizations at every stage of the AI journey,” said Amit Zavery, president, chief working officer, and chief product officer at ServiceNow. “Collectively, we’re transforming how the world’s most important enterprises perform, making work simpler, smarter, and further resilient with the ServiceNow AI Platform.”
“Growing our partnership with ServiceNow is a key milestone in our mission to assemble the world’s most important AI-native suppliers agency.” said Abhijit Dubey, president, CEO, and chief AI officer at NTT DATA, Inc. “By combining ServiceNow’s agentic AI platform with NTT DATA’s worldwide provide scale and commerce expertise, we’re enabling enterprises to hurry up innovation, enhance productiveness, and procure sustainable improvement.”
NTT DATA expects to begin ramping and growing provide of ServiceNow AI choices to prospects all through industries and areas, along with ServiceNow AI Brokers and Worldwide Enterprise Suppliers, amongst completely different choices, with broader deployment anticipated to adjust to.
About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for folk. We switch with the tempo of innovation to help prospects transform organizations all through every commerce whereas upholding a dependable, human centered methodology to deploying our providers at scale. Our AI platform for enterprise transformation connects of us, processes, data, and devices to increase productiveness and maximize enterprise outcomes. For additional knowledge, go to: www.servicenow.com.
© 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow emblem, Now, and completely different ServiceNow marks are logos and/or registered logos of ServiceNow, Inc. within the USA and/or completely different nations. Totally different agency names, product names, and logos is also logos of the respective companies with which they’re associated.
About NTT DATA
NTT DATA is a $30+ billion enterprise and know-how suppliers chief, serving 75% of the Fortune Worldwide 100. We’re devoted to accelerating client success and positively impacting society through accountable innovation. We’re certainly one of many world’s most important AI and digital infrastructure suppliers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data services and software program suppliers. Our consulting and commerce choices help organizations and society switch confidently and sustainably into the digital future. As a Worldwide Prime Employer, we now have consultants in further than 70 nations. We moreover provide consumers entry to a sturdy ecosystem of innovation services along with established and start-up companions. NTT DATA is part of NTT Group, which invests over $3 billion yearly in R&D. Go to us at nttdata.com.
ServiceNow Forward-looking Statements
This press launch incorporates “forward-looking statements.” Such statements embrace statements regarding future product capabilities and selections and anticipated benefits to ServiceNow. Forward-looking statements are matter to recognized and unknown risks and uncertainties and are based mostly totally on most likely inaccurate assumptions that may set off exact outcomes to differ materially from these anticipated or implied by the forward-looking statements. If any such risks or uncertainties materialize or if any of the assumptions present incorrect, ServiceNow’s outcomes would possibly differ materially from the outcomes expressed or implied by the forward-looking statements made. ServiceNow undertakes no obligation, and doesn’t intend, to switch the forward-looking statements. Elements that may set off exact outcomes to differ materially from these in any forward-looking statements embrace: (i) delays and shocking difficulties and payments in executing the partnership or delivering the product capabilities and selections, (ii) changes throughout the regulatory panorama related to AI and (iii) uncertainty as as as to whether product sales will justify the investments throughout the product capabilities and selections. Extra knowledge on components that may impact ServiceNow’s financial and completely different outcomes is included throughout the filings ServiceNow makes with the Securities and Commerce Payment once in a while.
© 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow emblem, Now, and completely different ServiceNow marks are logos and/or registered logos of ServiceNow, Inc. within the USA and/or completely different nations. Totally different agency names, product names, and logos is also logos of the respective companies with which they’re associated.
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