Hospitality is constructed round folks. It covers every part from eating places and lodges to guesthouses and campsites, specializing in how guests are welcomed, served, and sorted. It’s a day-to-day, operational sector that depends closely on timing, service, and human interplay. Whereas typically behind the scenes, hospitality is a key a part of the expertise in any social or journey setting.
Hospitality typically is likely to be confused with journey, however they serve completely different wants. TravelTech offers with planning, reserving, and transferring from one place to a different, whereas HospitalityTech helps what occurs as soon as the visitor arrives, the expertise. It focuses on instruments that assist with communication, staffing, ordering, fee, and operations. Each sectors are essential, however they clear up completely different issues and depend on several types of programs.
This listing brings collectively 10 European startups based since 2022 which are serving to hospitality companies enhance how they work. From managing stock and processing funds to dealing with visitor messages and automating employees hiring, these corporations are constructing instruments designed for the realities of eating places, lodges, and different service areas.
Urge for food is a London-based cellular app that helps customers uncover, save, and share restaurant suggestions. It capabilities as a social platform the place customers can create and discover curated lists of eating spots, observe their very own visits, and examine solutions primarily based on location, delicacies, and dietary preferences. The app permits customers to filter outcomes, import present lists, and entry unique provides from chosen venues.
Based in 2023, Urge for food focuses on making restaurant discovery extra private and community-driven. As a substitute of counting on nameless evaluations, customers can ask for ideas immediately from their community or the broader Urge for food group. The app is accessible on iOS and Android and has raised €1.75 million to this point.
Candid Hospitality is a UK-based recruitment platform designed particularly for the hospitality sector. The platform removes CVs and canopy letters from the hiring course of, matching candidates and employers anonymously primarily based on three standards: tradition, competencies, and compensation. Candidates create profiles and take a psychometric check to assist the system match them with appropriate roles, whereas employers entry a curated pool of each lively and passive expertise.
Based in 2024 and primarily based in Humbleton, Candid Hospitality goals to cut back bias and simplify hiring throughout a variety of hospitality roles, from cooks and basic managers to finance and IT professionals. Its swipe-based interface makes job looking easy, and all candidate identities stay hidden except a match is made. The corporate has raised over €900k to this point.
FoodFlow is a Paris-based foodtech startup offering a digital provide platform for eating places and meals companies. The corporate provides a large catalogue of over 5,000 gadgets, together with recent produce, dry items, drinks, and cleansing provides, all accessible by a single app. Customers can place orders till midnight and obtain next-day supply at a selected time. The system is designed to cut back time spent on procurement, minimise ordering errors, and supply fastened, clear pricing.
Based in 2023, FoodFlow focuses on bettering the effectivity and sustainability of restaurant provide chains. Its logistics mannequin reduces waste and simplifies processes by integrating sourcing, pricing, and supply into one interface. The platform additionally permits customers to create recurring orders, observe product efficiency, and management prices immediately by the app. The corporate has raised €2 million to this point.
honei is a Barcelona-based startup that allows restaurant friends to order and pay immediately from their desk utilizing their cell phone, with out the necessity for an app obtain. The platform integrates into every day operations to assist eating places enhance desk turnover, enhance service velocity, and scale back employees workload. By digitising the ordering and fee course of, honei helps eating places improve buyer expertise whereas capturing precious information on visitor behaviour.
Based in 2022, honei additionally provides a built-in CRM to trace buyer preferences, go to frequency, and spending patterns. The platform helps options like digital tipping, loyalty instruments, and automatic assessment prompts, which have helped shoppers double their Google evaluations and enhance ideas by as much as 68 per cent. The corporate has raised €2.1 million to this point.
Munchi is a Helsinki-based startup providing an all-in-one point-of-sale system for eating places. The platform permits eating places to handle in-person and on-line orders, course of funds, and run loyalty programmes by a single app. Munchi additionally integrates with supply platforms and helps self-ordering kiosks, serving to restaurant groups streamline operations and scale back the variety of units wanted within the entrance of home.
Based in 2022, Munchi locations a powerful give attention to buyer retention. It’s built-in loyalty system rewards customers mechanically, whereas advertising campaigns and promotions may be created and managed immediately from the dashboard. An AI assistant named Ari offers operators with insights to enhance efficiency and enhance repeat enterprise. The corporate has raised over €1 million to this point.
Olivaw is a Munich-based startup offering a cloud-based platform for managing heterogeneous fleets of service robots. The system helps robots and drones from completely different producers and provides instruments to observe efficiency, handle operations, and combine with constructing infrastructure akin to elevators and facility programs. Designed for producers, operators, and integrators, Olivaw permits companies to regulate and preserve their robotic fleets from a single interface.
Based in 2023, Olivaw additionally consists of options for upgrading robotic capabilities with new expertise and providers, no matter vendor. Its platform offers digital twins, compatibility with third-party instruments, and an ecosystem for talent improvement utilizing agentic AI. The corporate helps a rising group of builders and integrators targeted on automating operations in manufacturing, logistics, and property administration. Olivaw has raised €1.2 million to this point.
Peckish is a startup primarily based in Amsterdam that automates stock and procurement duties for hospitality companies. Its AI-powered system makes use of video enter to trace inventory ranges and course of invoices by WhatsApp, eliminating the necessity for guide information entry or devoted apps. The platform offers real-time visibility on key metrics akin to price of products offered, waste, and variance, serving to groups keep on high of stock with minimal effort.
Based in 2023, Peckish goals to cut back labour prices and stock loss by putting provide chain operations on autopilot. Customers can even ship buying lists through textual content to automate provider orders within the background. With all information managed within the cloud and built-in into present workflows, Peckish provides a light-weight however efficient different to conventional stock administration instruments. The corporate has raised over €880k to this point.
Ringr.ai is a Madrid-based startup providing an AI-powered telephone communication platform for enterprises. It allows companies to automate inbound and outbound calls utilizing natural-sounding conversational AI, with help for over 30 languages and large-scale name dealing with. The system integrates with CRMs, ERPs, calendars, and different inner instruments to automate actions earlier than, throughout, and after calls. Use circumstances embrace customer support, reservations, gross sales, insurance coverage, and hospitality.
Based in 2024, Ringr.ai focuses on changing conventional name centre instruments with a extra versatile and data-driven system. Companies can customise the AI’s voice tone, monitor efficiency in actual time, and analyse name information throughout a number of use circumstances. The platform additionally provides transcription, analytics, marketing campaign monitoring, and conversion evaluation. Ringr.ai has raised €1.2 million to this point.
Runnr.ai is a communication resolution primarily based in Utrecht providing AI-powered visitor communication for lodges, vacation parks, campsites, and different lodging suppliers. The platform automates replies to frequent visitor questions by WhatsApp, SMS, and the Reserving.com inbox, permitting entrance desk groups to give attention to in-person service. It additionally helps upselling providers like breakfast and late check-outs, handles digital check-in and check-out, and integrates with main PMS and hospitality instruments.
Based in 2022, Runnr.ai allows lodging suppliers to handle all visitor interactions from a unified inbox and provides multilingual help to make sure on the spot replies within the visitor’s language. Operators can personalise the tone of the AI assistant and entry analytics on satisfaction, automation charges, and income generated. The corporate has raised over €1 million to this point.
Slinger is a London-based job platform that connects hospitality companies with pre-vetted non permanent and everlasting employees. Employers can submit open shifts, set pay charges, and obtain functions from vetted professionals obtainable to work on quick discover. Trial shifts may be booked by the platform, making it simple for companies to guage candidates earlier than providing full-time roles.
Based in 2022, Slinger simplifies hiring in a sector the place velocity and adaptability are crucial. By eradicating conventional steps like CV submission and prolonged interviews, the platform focuses on real-world efficiency and match. Slinger helps truthful wages and is utilized by a rising variety of hospitality companies throughout the UK. So far, they’ve raised over €530k.
By the best way: Should you’re in search of a spot to attach with essentially the most forward-thinking minds within the business, the FutureTravel Summit 2025 is simply across the nook. Happening on 30 October on the Antiga Fàbrica Estrella Damm in Barcelona, the summit will characteristic a curated programme of keynotes, panels, and a high-energy pitch competitors. It’s a singular alternative to achieve insights into the sector’s momentum and meet the visionaries shaping the way forward for journey.
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