New laws that gives extra safety to digital platform employees in Ontario turns into legislation on Tuesday, however critics say the act is “missing” and falls wanting what gig employees really need.
Beneath the province’s Digital Platform Staff’ Rights Act (DPWRA), digital platform employees should be paid at the least the minimal wage “for every work project carried out by a employee.”
The act applies to experience share, supply and courier companies, corresponding to Uber, Lyft and Instacart. Adjustments beneath the legislation embrace extra transparency about how pay is calculated, how and when suggestions and gratuities are collected by operators in addition to the institution of standard pay intervals.
Jennifer Scott, president of Gig Staff United, a Toronto-based union of gig employees, mentioned the group must see how the laws is carried out. However she mentioned the issue relating to gig employees is that there’s engaged time, when they’re actively working, and unengaged time, when they’re ready for an order, supply or buyer.
The fitting to a minimal wage applies solely whereas gig employees are working, she mentioned.
“This minimal wage is not an actual minimal wage as a result of it solely applies to just a bit over half the time that we’re at work,” Scott mentioned.
In response to a 2021 Metropolis of Toronto replace to its 2019 vehicle-for-hire affect report, drivers spend about 40 per cent of their time ready for a visit, about 48 per cent driving a passenger and about 12 per cent en-route to a pickup or ready for a passenger at pickup.
Legislation ‘denies employees primary rights’: advocate
The brand new laws additionally provides employees the suitable to file complaints with the Ontario Ministry of Labour. However Scott mentioned it does not give them the suitable to file complaints with the Ontario Labour Relations Board and which means they don’t have the suitable to arbitration.
Scott mentioned the laws basically means digital platform employees shouldn’t have the identical rights and protections that different Ontario employees get pleasure from.
“It is nonetheless missing,” Scott mentioned. “This laws — actually it denies employees primary rights and protections. It denies employees minimal wage for your complete time that we’re at work.”
The laws additionally denies employees paid sick depart, statutory vacation pay, extra time, in addition to the suitable to make Employment Insurance coverage, Canada Pension Plan and Office Security and Insurance coverage Board contributions, Scott mentioned.
Ontario says laws establishes ‘enforceable’ rights
In an announcement on Monday, the ministry mentioned: “Ontario is proud to steer the nation by introducing the Digital Platform Staff’ Rights Act (DPWRA), the primary laws of its form to ascertain new enforceable rights and core protections for employees who present ride-share, supply, and courier companies by the usage of digital platforms.”
Beneath the laws, companies could be fined $15,000 for a primary offence and as much as $50,000 for a 3rd or subsequent offence inside three years. People could also be fined $250 for a primary offence and as much as $1,000 for repeated violations.
“As well as, operators can be prohibited from retaliating in opposition to employees for asserting their rights, submitting complaints, or cooperating with investigations,” the ministry mentioned.
Uber and Lyft didn’t reply to requests for remark.
‘The pie is simply so massive,’ Uber driver says
Earla Phillips is an Uber, Lyft and Hopp driver and co-founder and president of the Rideshare Drivers Affiliation of Ontario, a company that advocates for equity for drivers. She thinks the legislation does not replicate actual concern by the federal government for employees.
For instance, Phillips mentioned the laws does not replicate a driver’s bills or the truth that the work is precarious.
“With the continued flood of extra employees signing as much as do this type of work, you are degrading their little tiny reduce of the pie that does not proceed to develop with that rising workforce,” Phillips mentioned. “The pie is simply so massive. The pie will not be rising compared to the quantity of employees which are flooding onto gig work platforms.”

‘Step within the fallacious path,’ lawyer says
Ryan White, a labour and employment lawyer, mentioned the laws is much too late.
White mentioned it does not do sufficient to offer transparency, pay gig employees for all the work they do or defend them when they’re terminated. He mentioned the legislation has been mentioned since 2022 and the province has allowed the problem to “fester” for years.
“I believe, if something, the laws is a step within the fallacious path within the sense that it provides the looks that we’re doing one thing about the issue,” White mentioned.
White mentioned gig work is under-compensated, harmful, troublesome and essential.
“That is laws that enables the provincial authorities to say — ‘Look, we’re really doing one thing about the issue’ — with out really taking enough steps to make sure that gig employees are protected.”
Sundeep Mann, an Uber Eats driver, mentioned he’s not positive how the brand new guidelines for employees corresponding to himself will really assist. He has been an Uber Eats driver for the previous 18 months.
“I don’t know if it is good or not as a result of it relies on lively time,” he mentioned.
Mann mentioned he will not know if it is made a distinction for at the least two weeks or a month.
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