Information Americas, FT. LAUDERDALE, Fla. , Aug. 11, 2025: iQor CXBPO™, a world chief in buyer expertise enterprise course of outsourcing (BPO), right now introduced its acquisition of JumpCrew, a premier supplier of outsourced B2B gross sales and advertising options. This strategic transfer expands iQor’s skill to ship seamless, tech‑enabled help throughout your complete buyer lifecycle — from acquisition to retention — and reinforces its place as a full-service CX companion for main manufacturers.
Headquartered in Nashville, Tennessee, JumpCrew delivers Progress as a Service (GaaS) by way of an built-in stack of lead technology, content material creation, RevOps automation, and devoted gross sales groups. The corporate has generated over $1 billion in new income for its shoppers — the fastest-growing and most modern manufacturers.
“iQor’s CXBPO experience and JumpCrew’s distinctive Progress as a Service execution will ship a seamless end-to-end buyer lifecycle service. This highly effective mixture, leveraging iQor’s world supply community and next-generation Voice-of-the-Buyer insights, will permit our shoppers to develop, retain, and optimize their enterprise with enhanced effectivity and efficiency outcomes,” stated iQor President and CEO Chris Crowley.
Purchasers will now profit from a unified resolution that gives:
- Lead technology, pipeline conversion, customer support, and retention
- Built-in CX and gross sales execution, backed by Insights iQ™ actual‑time analytics
- ROI optimization throughout the shopper lifecycle
JumpCrew’s proprietary AdPost platform additional enhances iQor’s expertise stack and infinityAiQ™ platform, offering companies with a strong toolset for managing digital campaigns, monitoring efficiency, and centralizing buyer acquisition information.
“Becoming a member of iQor unlocks unprecedented scale for JumpCrew’s confirmed Progress as a Service method. With a world-class consumer portfolio, we all know what it takes to drive pipeline progress. Backed by iQor’s world infrastructure and CX intelligence, we’ll deepen these relationships, speed up lead technology, and innovate sooner whereas preserving the agility and consumer focus that outline JumpCrew,” stated Robert Henderson, CEO of JumpCrew.
This acquisition continues iQor’s evolution as a digitally enabled CX service supplier, combining human problem-solving with AI‑pushed insights from thousands and thousands of service interactions. The mixed firms of iQor and JumpCrew will probably be led by Chris Crowley as President and CEO. JumpCrew will protect its model identify and entrepreneurial tradition below the management of Robert Henderson, who will report back to Chris Crowley.
About iQor CXBPO™
iQor CXBPO™ is a trusted companion in clever buyer expertise options, delivering distinctive outcomes for world manufacturers. With 40,000 workers throughout 10 international locations, we mix 30 years of business experience with cutting-edge AI-driven improvements to optimize buyer interactions at each stage. Our agile, scalable options guarantee seamless omnichannel engagement, driving loyalty and measurable enterprise success. Acknowledged as a Nice Place to Work® and a frontrunner in CX excellence, we elevate efficiency by way of a people-first method, operational experience, and safe, technology-enabled options. Study extra at iQor.com.
About JumpCrew
JumpCrew is a Nashville‑primarily based Progress as a Service company specializing in outsourced B2B gross sales and advertising. Based in 2016, JumpCrew helps firms generate leads, construct pipeline, and shut extra offers by way of a confirmed stack of content material, automation, and devoted gross sales groups. Study extra at www.JumpCrew.com.
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