Early in my work with “John,” the CEO of a media firm, he invited me to watch him as he unveiled the corporate’s technique to a gaggle of 20 senior leaders. His narrative was compelling—clear about the necessity to change, assured within the ambition, and persuasive on the priorities. The temper within the room was upbeat, with many nodding alongside as he outlined every strategic pillar. The implicit directive was additionally unmistakable: Take up the logic, ask clarifying questions, and get on with the work.
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