Based mostly on over 20,000 stories, Amazon seems to be experiencing an outage.
In keeping with Downdetector, stories of issues began rising at 1:41 pm ET at this time. By 2:26 pm, ET, Downdetector obtained 18,320 stories of issues with Amazon’s web site. The variety of complaints peaked at 3:32 pm ET at 20,804. There have additionally been a smaller variety of complaints about Amazon Prime Video and Amazon Net Companies.
As of this writing, Amazon hasn’t confirmed any particular issues. Nevertheless, an Amazon assist account on X stated at 3:02 pm ET at this time that “some prospects could also be experiencing points” and that Amazon is working “to resolve the difficulty.”
Per Downdetector, 50 p.c of reported issues occurred at checkout, whereas 21 p.c of outage stories got here from cell app customers, and 17 p.c of complaints pointed to issues with Amazon’s product pages.
Ars Technica can affirm that some product pages fail to load correctly or in any respect, and that the Amazon homepage generally fails to load.
Replace 3/5/2026 7:57 p.m. ET: As of 4:10 p.m. ET, stories of downside began declining on Downdetector and have been down considerably by 5:55 p.m. ET.
Replace 3/6/2026 9:25 a.m. ET: By 9:05 p.m. ET on Thursday, the variety of stories filed on Downdetector dropped to 435. On Thursday night, Amazon supplied an announcement saying: “We’re sorry that some prospects could have briefly skilled points whereas purchasing. We have now resolved the difficulty, which was associated to a software program code deployment, and [the] web site and app at the moment are operating easily,”
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