Air India apologises, ‘deep cleans’ after roaches discovered on flight | India Information

NEW DELHI: Air India has apologised for cockroaches on final Saturday’s San Francisco-Mumbai (by way of Kolkata) flight resulting from which seats of some flyers needed to be modified. The plane, a comparatively new ex-Delta Boeing 777 (VT-AEH), was “deep cleaned” throughout its technical halt in Kolkata and the airline will provoke “a complete investigation to find out the supply / explanation for this incident and implement measures to forestall recurrence.“The plane had taken off from San Francisco at 8.28pm (native time) on Aug 2. The cockroach hassle occurred because it flew to Kolkata, the place it arrived after about 16 hours. “…Two passengers had been sadly bothered by the presence of some small cockroaches on board. Our cabin crew, due to this fact, relocated the 2 to different seats…,” an Air India spokesperson mentioned.“Throughout the flight’s scheduled gas cease in Kolkata, our floor crew promptly performed a deep cleansing course of to deal with the difficulty. The identical plane subsequently departed in time for Mumbai. Regardless of our common fumigation efforts, bugs can generally enter an plane throughout floor operations… We sincerely apologize for any inconvenience induced,” the spokesperson added.